Through our website we sell to almost everyone.
Select the area corresponding to your country when visiting our website. If your country isn't listed, please don't hesitate to contact us.

You can pay by credit card: Visa, Eurocard, Mastercard or American Express.
Express Payments: Express payment via PayPal, Apple Pay, MbWay and bIZUM.

Installment payments: Klarna

- Payments with American Express are also possible in our store.

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If you are unsure between two sizes, we recommend choosing the larger one.

To find out if your order has been processed, you'll receive a shipping confirmation email with a link that will allow you to track the status of your package online.

If there's an error with your order (wrong address, size, or item), please contact us at info@mysvetistefan.com or via WhatsApp (+34 628288392). We'll do our best to respond as quickly as possible.

Please note that the warehouse may have already processed your order, and in this case, no changes will be possible.

Once your order is placed, you'll receive a confirmation email, and once your shipment has shipped, you'll receive another email with a tracking number so you can track its progress. This may take a few days depending on your location!

All orders receive a confirmation email (you may have it in your spam folder!). However, if you haven't received it, it may be for one of the following reasons:

- Payment was not successful.

- The email address has not been entered correctly.

- There is a computer problem that has prevented that email from being sent.

Please first check that your payment has been made correctly with your bank. If so, don't worry. Send us an email to info@mysvetistefan.com with all your details, and we'll confirm the status of your order.

- Delivery times for domestic shipments are between 1 and 3 business days.

International Shipping: Delivery within the EU is approximately 5 days. All other international shipments depend on the recipient country.

In any case, you can find all the shipping information here.

You can find all the information here .

Don't worry! Contact our customer service team and we'll help you resolve your question.
Email: info@mysvetistefan.com Phone: +34 628288392